Confirm the appointment. Skip the phone tag.
Send appointment reminders and let customers confirm by text. Give rescheduling requests a clear path back to your team before they become empty slots.
AI follow-up for service businesses
You handle the job.
We handle the follow-up.
Turn appointment reminders, customer confirmations, and maintenance follow-ups into a system—not another task on your dispatcher's list.
Starting with maintenance booking and customer confirmations.
The NeverMiss idea
50 maintenance appointments.
Not 50 phone calls.
A workflow to work toward, not a promised result.
Our pilot promise
Real workflows. Honest expectations.
- Start with one clear use case
- Agree on scope before setup
- Measure before you scale
Built for HVAC, plumbing, electrical, appliance repair, equipment service, and automotive shops.
From first booking to next visit
Close the gaps
in your service day.
Your team knows the work. NeverMiss is designed to keep the customer conversation moving around it.
Pilot focus
Maintenance due → reminder → confirmation
Begin with the recurring appointments you already know need to happen. Refine the workflow with your team before expanding it.
Give missed opportunities a second chance.
Build follow-up workflows for missed appointments and unanswered messages, with customer records that keep the next conversation in context.
Make the next visit part of this one.
Use annual maintenance reminders to reconnect with past customers. Follow completed jobs with review requests and keep repeat service on the radar.
Plan your pilot
A clear starting point.
Proposed launch pricing in CAD, to be tested with pilot customers. Package scope and final terms are confirmed before onboarding.
Initial setup
One-time workflow configuration and onboarding.
$1,500
Monthly subscription
The starting point for appointment follow-up.
$299 / month
Premium package
Discuss a broader follow-up workflow with us.
$499 / month
Multi-location package
Plan a rollout across your service locations.
$799 / month
Available checkout options are shown below. Review their terms separately from the proposed pilot pricing above.
Free
For individuals getting started
$0/month
- 1 workspace
- Up to 3 team members
- Basic analytics
- Community support
Less chasing. More servicing.
Your next appointment shouldn't depend on another phone call.
Start with one workflow. Tell us how your shop handles maintenance bookings, and help shape a NeverMiss pilot around the gaps.